Processing & Shipping

Order processing

Hair extensions & NON CUSTOM Wigs

All hair extensions/wigs what are NOT "made ready to wear" or further customized will need 2-4 business days for processing before tracking information is sent out.

Customized Orders

All hair extensions/wigs that have been opt-in for  "made ready to wear" and/or further customization services will need 5-15 business days for processing before tracking information is sent out.

Flawless Halo cannot promise faster speeds than provided above due to the nature of our products. We can agree to moving as swiftly to get you your products within a timely manor.

Revamps & Send In Customization Orders

Processing for these order will begin after the units are received from customer. Customer is responsible for printing out label provided by FLAWLESS HALO and shipping order to us. Customer MAY NOT USE ANY OTHER LABEL. Please allow 24-48 hours to receive shipping label via email.

Sleepwear, Tools, And Beauty Products

All products are processed and shipped within 48 unless stated otherwise as "preorder"

Digital Products & Classes

All digital products are instant downloads with unlimited access to purchased information, unless stated otherwise.

For classes, information will be in the digital download with all links to schedule 1 ON 1's and group classes.

Shipping

Customer will be promoted to select speed of shipping on products at checkout. 

Order will be sent out after allotted processing time above. 

All hair order packages require signature upon delivery.

Lost or stolen packages 

Once tracking numbers are provided and packages have been put in the custody of USPS, UPS, DHL, or FEDEX we are NOT liable. 

If in the event your order has been lost or stole, please contact your delivery service provider and follow their processes for recovery or insurance claims.

Revamps & Send In Customization Orders

For any revamp or customization order placed, customer MUST send in unit. 

Customer is responsible for printing out label provided by FLAWLESS HALO and shipping order to us. Customer MAY NOT USE ANY OTHER LABEL. Please allow 24-48 hours to receive shipping label via email.

Flawless Halo team member will be in contact providing updates accordingly. 

PLEASE BE ADVISED: FLAWLESS HALO IS NOT LIABLE FOR ANY LOST OR STOLEN PACKAGES FROM YOU TO US AND US TO YOU WHILE TRACKING NUMBERS ARE ACTIVE.